EnPact Lighting and SnapCount: 50% Revenue Growth Case Study

EnPact Lighting, a turnkey lighting retrofit and design company, was founded in 2015 with the goal to save energy, improve lighting performance, and lower maintenance costs for building owners. Aimed to provide customers with solutions unique to their operational needs, EnPact Lighting sought out to find a software that could eliminate their arduous retrofit workflow processes. With goals of eliminating data transcription and completing retrofit projects end-to-end in a digital manner, EnPact Lighting began a search for digital methods to integrate into their business.

Transferring from a broader energy savings business, Chris Langley founded EnPact Lighting in 2015 upon learning the demand and sustainability of the lighting retrofit industry. As EnPact Lighting began performing retrofit projects, audit data was collected by walking through a facility, writing down the various lighting components and tick marking the count of each fixture. After a number of projects, Langley found that the extent of the miscounts and the resulting transcription of the audit data to an Excel spreadsheet presented a large roadblock.

“After counting all of my tick marks from the audit, it really became a time draw to go back and forth transcribing the data, especially if I missed something. I’m very particular and always want to make sure the counts are exactly correct because missed fixtures lose money and customer savings”, said Langley.

After a lighting audit was completed, data was transferred to another individual at EnPact Lighting to be entered into a spreadsheet. Langley quickly found that this process snowballed into an error prone method including retyping the data multiple times before entering the proposal stage. “Having someone else try to read my handwriting and enter the data into a spreadsheet was faulty at best. The other person would type the data into a spreadsheet, then I would have to retype it because there were multiple errors. It would take us two or three days or longer to get a quote generated for the customer due to  the retyping and errors”, said Langley.

EnPact Lighting began a search for a lighting retrofit software solution in 2019 in effort to eliminate pencil and paper audits, remove data transcription, and increase proposal turnaround speed. As a small company, EnPact Lighting evaluated two solutions, initially trialing a lower-cost solution to keep up-front costs at a minimum. However, they quickly learned that the lower-cost software did not align with their long-term goals of growth and profitability.

“We were not impressed with the entire workflow that our initial software choice provided. We were attempting to keep our costs at a minimum, but after three months we learned that the bottom line was we made the wrong choice and reached out to SnapCount”, said Langley.

EnPact Lighting selected SnapCount as their permanent lighting retrofit software in late 2019 and soon began conducting full-turnkey retrofits in the platform. With a complete elimination of manual audits and data transcription, EnPact Lighting quickly turned around proposals to customers with immense time savings. “It’s significant savings, time-wise. SnapCount provides a ton of information and fields that you don’t think about when you’re alone in the field with pencil and paper. As a small company doing large projects SnapCount makes us look very professional and provides us with a deliverable that wins us projects”, said Langley.